- Determine if the entire house is without electric service.
- Check the switch box for tripped breakers or fuses. Main disconnect switches may be located outside under the meter base or at another location in your house.
- Determine if only you are out of power or if others in your neighborhood are without power. You may notice if your neighbor’s lights are on or if the street lights are on.
- TVs and DVD Players
- Microwave Ovens
- Refrigerators & Freezers
- Washers & Dryers
Tupelo Water & Light Department has an aggressive maintenance program of inspections, pole replacements, tree trimming and state of the art system facility upgrades to help minimize and reduce the number of outages to our customers. Employees and crews are well trained in the latest techniques of engineering, construction, maintenance and service restoration.
During times when severe weather conditions are expected, TW&L prepares employees and fleet vehicles to meet any possible outages and customer needs that may result. Line crews and tree trimming crews are on standby to restore any outages which may occur from inclement weather. Tupelo Water & Light employees are dedicated to restoring power to our customers as quickly as possible and are willing to work around the clock until every customer has their electric service back on.
The Tupelo Water & Light Department maintains eighty-five (85) traffic light intersections within the city. If you notice a traffic light which is malfunctioning, please call our office immediately @ 662-841-6460. Remember, during a power outage or other emergency which causes the traffic lights to be out or flash, always treat the intersection as a 4-way stop and proceed with caution.