Tupelo Water & Light Department customers enjoy some of the lowest electric utility rates in the country. At Tupelo Water & Light Department, we work hard to keep our operating and maintenance expenses down. At the same time, municipal systems like TW&L have lower rates than private utility companies because our customers are our owners and we do not have to make a profit for shareholders. We buy all of our electricity from the Tennessee Valley Authority, which has a history of providing lower-cost electric power.
Tupelo also enjoys a very high quality drinking water. Our water comes from the Northeast Mississippi Regional Water Supply District. The source of Tupelo’s water is the Tombigbee River. It is treated and pumped through mains approximately 18 miles to the City of Tupelo. A network of water mains, elevated tanks and pumping stations provide good pressure and fire flow throughout the city. Please see our Annual Water Quality Consumer Confidence Report for information about your drinking water.
At Tupelo Water & Light, Services to our residential customers go beyond providing utilities….
|We troubleshoot utility problems at customer residences at no charge.|
|We offer financing, through a partnership with TVA, with low interest rates and payments on your monthly utility bill to pre-approved customers for the installation of an electric heat pump.|
|We offer a rental light program for yard security.|
|We offer assistance to help you build an energy-efficient home or to check your home for energy efficiency.|
We invite you to check out these and a variety of other services on our web site. If you need further information or have questions, please call us at 662-841-6460 or 662-841-6470, or stop by either of our offices.
|Apply For New Service or Discontinue Service|
|Paying Your Bill|
|Rental Light Program|
|Incentives & Rebates|
Residential Marketing Programs: Be on the lookout for promotions offered by Tupelo Water & Light to customers in the Tupelo area.
|Energy Efficient Heat Pumps for the Home|